Legal
Privacy Policy
The plain-language version of how we handle your information. Short version: we use it to make and ship your order, and we don’t sell it.
Last updated: October 26, 2026
This Privacy Policy explains how My M.D. LLC (“My Magic Designs,” “we,” “us”) collects, uses, and protects information when you visit mymagicdesigns.com or place a custom order with us.
Information we collect
Information you give us
When you submit our custom order form or contact us, we collect what you choose to share, such as:
- Your name, email address, and phone number
- Your shipping address and billing address
- Details about your project: your description, size, colors, finish, quantity, budget, deadline, and any links to reference images or 3D files
- Anything you send us by email, including photos and files
Payment information
Payments are processed by Stripe through a secure invoice. Your card details go directly to Stripe and are never stored on our website or seen by us. Stripe’s use of your information is covered by the Stripe Privacy Policy.
Information collected automatically
Like most websites, our web host may automatically log basic technical information such as your IP address, browser type, and pages visited, for security and to keep the site running. Our site loads fonts from Google Fonts, which means your browser connects to Google’s servers.
Information saved in your browser
To keep you from losing your work, our order form saves what you type in your own browser (using “local storage”) until you submit it. This stays on your device and is cleared after a successful submission. After you submit, a short summary of your request is kept in that browser tab so the confirmation page can show it, and it’s gone when you close the tab. We don’t use advertising cookies.
How we use your information
- To respond to your request, prepare your quote and design mockup, and communicate with you about your order
- To print your order, send your invoice, and ship it to you
- To handle questions, damage claims, reprints, or refunds
- To keep records required for taxes and accounting
- To protect our website and business from spam and fraud
How we share your information
We do not sell your personal information. We only share it with service providers who help us run our business, and only as needed:
- Zapier, which receives your order request, stores it in a Zapier Table, and emails us a summary
- Stripe, to send invoices and process payments
- Shipping carriers, to deliver your order
- Our email and website hosting providers (including Hostinger)
We may also share information if required by law or to protect our rights, our customers, or others.
Your designs and files
Reference images, files, and designs you share with us are used only to create your order. We won’t share photos of your piece, or anything you sent us, publicly (for example, in our gallery or on social media) without your permission.
How long we keep information
We keep order information, such as your contact details, order details, and addresses, for up to 4 years after your order. That lets us help with reprints and questions, and meet tax and accounting requirements. After that, we delete it.
Your choices and California privacy rights
You can ask us to access, correct, or delete the personal information we have about you by emailing info@mymagicdesigns.com. California residents have rights under California privacy laws, including the right to know what personal information we collect and how it’s used, to request deletion, to correct inaccurate information, and not to be discriminated against for exercising these rights. We do not sell or “share” personal information for cross-context behavioral advertising. We may need to verify your identity before completing a request, and we may keep records we’re required to keep for tax or legal reasons.
Security
We use reputable service providers and reasonable safeguards to protect your information. No website or email system is 100% secure, so please don’t send sensitive information (like passwords or full card numbers) by email.
Children
Our website and services are for adults, and you must be 18 or older to place an order. We don’t knowingly collect personal information from anyone under 18. If you believe a minor has sent us information, please contact us and we’ll delete it.
Changes to this policy
We may update this policy from time to time. When we do, we’ll change the “Last updated” date above.
Contact us
Questions about your privacy? Email info@mymagicdesigns.com, call (747) 203-7767, or write to us at My M.D. LLC, 18601 Sherman Way Ste B, PMB 146, Reseda, CA 91335.